Product-aware replies
Answer product questions using the Store's own catalog instead of relying on generic AI knowledge.
Aisella connects your Facebook Page and Product Catalog so customers can get product-aware answers while you stay in control of every Store.
Built for selling conversations
Aisella combines your Product Catalog, AI-assisted conversation, deterministic business rules, and explicit human handover.
Answer product questions using the Store's own catalog instead of relying on generic AI knowledge.
Connect supported catalog sources such as Loyverse and Google Sheets, with CSV/XLSX workflows also supported.
When a customer needs the owner, Aisella can hand the conversation over and remain silent while the seller is in control.
Each Store has its own Facebook Page, Product Catalog, settings, subscription, and conversation context.
How it works
Aisella is designed around the information and Facebook Page that the seller explicitly connects.
Authorize the Page Aisella will use for Messenger customer conversations.
Bring in products, options, categories, pricing, stock information, and product photos through supported catalog workflows.
Aisella uses the Store's product knowledge to help answer customers, while the seller can take over when needed.
Pricing
Subscriptions are per Store. Each Store represents one Facebook Page.
An eligible seller's first Store may receive a free trial during onboarding. Additional Stores do not receive another trial. Current plan limits and availability are subject to Aisella's published service terms and in-product configuration.
FAQ
No. Aisella assists with Messenger conversations. Seller handover lets the Store owner take control when human assistance is needed.
Aisella is designed to use the connected Store's Product Catalog and current supported data sources rather than inventing product facts.
Yes. Sellers can disconnect their Facebook Page from Aisella, and Meta also provides Business Integrations controls for authorization and data-deletion requests.
Yes. A seller may manage multiple Stores. Each Store has its own subscription and one connected Facebook Page.
Create your Aisella seller account, verify your email, and continue through the guided Store onboarding flow.